Job description

Your new company

• Providing exceptional front counter face-to-face and telephone customer service
• Processing customer orders, returns, exchanges, and enquiries
• Assisting customers with product fittings and related services in person
• Completing accurate data entry and maintaining customer records
• Supporting the wider administration and service team with day-to-day tasks
• Coordinating the receipting and dispatch of products and materials
• Resolving customer enquiries efficiently and professionally
• Building strong relationships with customers and internal stakeholders
• Contributing to team KPI targets and service standards

• Previous experience in a customer service, administration, reception, or customer support role
• Strong verbal and written communication skills
• Excellent attention to detail and organisational skills
• Intermediate Microsoft Office skills
• Ability to multitask and prioritise competing tasks effectively
• Strong problem-solving skills and a proactive approach
• A team-focused attitude with the ability to work independently
• A commitment to delivering outstanding customer service
• Current driver's licence
• Ability to successfully obtain a National Police Clearance and Full Australian Working Rights

• Join a supportive and collaborative team
• Stable, long-term career opportunity
• Ongoing training and development
• Varied role with customer interaction and administration responsibilities
• Convenient Perth location
• Competitive salary package

What you need to do now
If you are passionate about this role, click ‘apply now’. If this role isn't quite right but you want to find out more about other opportunities, contact Kelsey West at Hays on 08 9254 4583 or email .
Know someone great for the role ? Refer a friend and get $200 if they get the job! T&C's
https://hays.referralrock.com/v2/1/register

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.