Job description

Your new company

Your new role

• Managing a high volume of inbound calls
• Providing accurate information and advice to customers
• Updating and maintaining records across multiple systems
• Escalating complex enquiries when required
• Meeting service standards and performance targets
• Delivering a professional and customer-focused experience at all times

What you'll need to succeed

• Previous contact centre or high-volume customer service experience
• Strong verbal communication and problem-solving skills
• Excellent data entry and computer skills
• Ability to work effectively in a fast-paced environment
• High attention to detail and accuracy
• Flexibility to work overnight shifts (7:00pm – 7:00am) and weekends
• Availability to commence immediately

What you'll get in return

• $45 per hour + Super
• Adelaide CBD location
• Immediate start available
• 3-month temporary assignment
• Potential contract extension for high performers
• Opportunity to gain valuable South Australian Government experience
• Supportive team environment and comprehensive training provided

What you need to do now

If you're an experienced customer service professional looking for your next opportunity and are available for night shift and weekend work, we want to hear from you. Click 'Apply Now' or contact Millie.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.