Job description

Your new company

Your new role

• Managing incoming and outgoing phone enquiries professionally
• Email management, overseeing and managing a busy inbox, always ensuring prompt replies and follow-up to customers.
• Coordinating appointments, bookings and job schedules
• Maintaining accurate records and performing high-volume data entry
• Liaising with customers, suppliers and internal stakeholders to ensure seamless communication
• Providing administrative support across the wider team
• Assisting with workflow coordination and daily office administration
• Following established systems and procedures to maintain operational efficiency and consistency
• Supporting the smooth delivery of operational and customer service activities
  
  

What you'll need to succeed

• Experience working within a trade, construction, maintenance or service-based business is highly desirable.
• Previous experience working within a busy office environment
• Strong scheduling, coordination and time management skills
• Excellent customer service and stakeholder engagement abilities
• High attention to detail with exceptional organisational skills
• A proactive, solutions-focused mindset with the ability to manage competing priorities
• Confidence working across multiple systems and following established processes

What you'll get in return

• Competitive salary package on offer
• Permanent full-time opportunity
• Monday to Friday position with early start and finish times, allowing for greater work-life balance.
• Join a growing and successful Sunshine Coast business
• Supportive, collaborative, and welcoming team culture
• Varied and engaging role where no two days are the same
• Work within a business that values initiative, teamwork, and exceptional customer service
• Long-term career opportunities within a stable and expanding organisation

What you need to do now