Job description

Your new company

Your new role

• Develop and deliver programs that reduce waste, increase recycling, minimise contamination, and reduce litter.
• Support the design and implementation of improved waste and resource recovery services.
• Manage customer service requests and ensure timely resolutions through Council systems.
• Collate, analyse, and report on waste collection and operational data.
• Coordinate waste collection schedules, service information, and performance reporting.
• Assist with contract administration, transaction reconciliation, procurement, and budget reporting.
• Provide administrative and operational support to the Waste and Resource Recovery team.

• Review and improve systems, processes, and workflows to enhance service delivery and efficiency.
• Support policy development, system upgrades, user testing, and staff training.
• Maintain accurate records and ensure compliance with relevant policies and procedures.
• Manage purchase orders, invoices, and procurement processes.
• Participate in audits and implement continuous improvement actions.
• Monitor and update waste management information across digital platforms and webpages.

• Build strong relationships with contractors, community members, government agencies, and internal stakeholders.
• Support the successful delivery of waste and resource recovery projects and initiatives.
• Contribute to customer satisfaction, performance monitoring, and reporting outcomes.

What you'll need to succeed

• Tertiary qualifications or demonstrated experience in Waste Management, Waste Education, Environmental Services, or Project Management.
• Experience delivering process improvement initiatives and consulting with a broad range of stakeholders.
• Strong contract administration and problem-solving skills.
• A customer-focused approach with the ability to resolve complex operational issues.
• Experience managing data, reporting, procurement, and financial administration processes.
• Excellent organisational skills and the ability to manage competing priorities.
• High attention to detail and a commitment to maintaining accurate records and quality outcomes.
• Strong communication and stakeholder engagement skills.
• Proficiency with Microsoft Office and business management systems.

What you'll get in return

• Flexible and supportive team environment.
• Opportunity to contribute to meaningful sustainability and circular economy initiatives.
• Diverse role combining project delivery, operational support, stakeholder engagement, and process improvement.
• Career development within a progressive and community-focused organisation.

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to