Job description

Your new company

Hays are proud to partner with a leading not-for-profit organisation delivering person-centred mental health, disability and community services that empower individuals, strengthen communities and improve lives.

Your new role

• Lead the delivery of high-quality, person-centred, and evidence-based services.
• Drive clinical governance, quality improvement, and risk management.
• Translate strategic priorities into operational plans and measurable outcomes.
• Ensure compliance with regulatory, contractual, and safety requirements.
• Build and maintain strong partnerships with government, community, clinical, and First Nations stakeholders.
• Strengthen workforce capability through effective leadership, coaching, and professional development.
• Champion inclusive, trauma-informed, and culturally responsive service delivery.
• Lead the design, implementation, and evaluation of innovative models of care.
• Deliver programmes that meet operational targets, contractual requirements, and community needs.

What you'll need to succeed

• Strong clinical expertise, sound judgement and a commitment to evidence-based practice.
• Experience leading services within community-based and/or residential care settings.
• Strong knowledge of NDIS Practice Standards, Human Services Quality Framework, Child Safe Standards and relevant safeguarding requirements.
• Proven success leading service improvement, operational performance and strategic initiatives.
• Experience coaching, mentoring and developing multidisciplinary teams.
• Excellent stakeholder engagement, communication and relationship-building skills.
• A practical, solutions-focused approach to quality improvement, risk management and problem-solving.
• Strong critical thinking, innovation and decision-making capability.
• Demonstrated ability to improve service quality and clinical practice within community-based organisations.
• Commitment to creating safe, supportive workplaces that promote wellbeing and high-quality care.
• Be a Registered Nurse with a Bachelor of Nursing and current AHPRA registration.
• Extensive senior leadership experience within health, disability, community services or the not-for-profit sector.
• Current Queensland Driver Licence.
• Blue Card, NDIS Worker Orientation Module and NDIS Worker Screening Clearance.
• National Criminal History Check.
• First Aid and CPR certification.
• Ability and willingness to travel throughout Queensland as required.

What you'll get in return

• Attractive & competitive salary package ranging from 150K + Super.
• Up to $15,900 salary packaging benefits.
• Flexible working arrangements.
• Opportunity to join a progressive and collaborative not-for-profit organisation.
• Chance to make a genuine impact by leading high-quality services that strengthen communities across North Queensland.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to , or call Kerry Martin now on 07 4417 1151.