Job description

Your New Company

This A well-established professional services firm provides accounting, taxation and business advisory services to a diverse client base. Known for its collaborative culture and strong client focus, the business is seeking a Client Service Assistant to support the delivery of efficient, high-quality service across the practice.

Your New Role

Reporting to the Practice Manager and Client Liaison Officer, you will play a key role supporting accountants and senior consultants with client service, compliance and administration functions. You will act as a central point of coordination for client-related services, ensuring work is completed accurately and efficiently while maintaining a high level of client service.

Key responsibilities include:

• Finalising client compliance engagements, including financial reports, tax returns, binding and issuing client documentation.
• Managing ATO lodgements, including Income Tax Returns, BAS, IAS, FBT and associated compliance requirements.
• Assisting with ATO correspondence, client queries and information requests.
• Processing ABN, TFN and GST applications and maintaining client records.
• Supporting corporate secretarial activities, including annual reviews, company statements and ASIC lodgements.
• Liaising with clients, government bodies and third-party providers as required.
• Providing general administrative support across the practice.

What You'll Need to Succeed

• Previous experience in administration, client services or practice support within an accounting, financial services or professional services environment.
• Strong attention to detail with the ability to manage compliance-related documentation accurately.
• Excellent written and verbal communication skills.
• Confidence liaising with clients and stakeholders.
• Strong organisational skills and the ability to manage multiple priorities.
• Experience using ATO Portal, ASIC systems or similar platforms will be highly regarded.

What You'll Get in Return

• Opportunity to join a respected and established professional services firm.
• Varied role with exposure to accounting, taxation and client services functions.
• Supportive and collaborative team environment.
• Ongoing training and development opportunities.
• Stable, long-term career opportunity with a client-focused organisation.

What you need to do now

If you are passionate about this role, click ‘apply now’. If this role isn't quite right but you want to find out more about other opportunities, contact Kelsey West at Hays on 08 9254 4583 or email .

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At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.