Job description

Your new company

A growing Managed Service Provider in Melbourne’s South-East requires an IT Onsite Technician for a permanent opportunity commencing immediately, in a role that is based primarily onsite for a given portfolio of clients. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career progression pathways.

Your new role

• Attending on-site client visits to perform audits and set up desktops, laptops, printers, access points, etc.
• Installing applications remotely and onsite.
• Completing SSL renewals, networking and server builds.
• Assisting with the delivery of infrastructure projects.
• Developing and maintaining in-depth knowledge of clients' environments.
• Liaising with 3rd party vendors on both hardware and software.

What you'll need to succeed

• Demonstrated experience of providing level 1 & 2 IT support onsite.
• Proven experience with Windows / Mac OS, Active Directory, Microsoft 365, VMware / Hyper-V and Network troubleshooting.
• Experience with IT Glue and ConnectWise is highly advantageous.
• Highly developed troubleshooting and problem-solving skills.
• A tertiary education in Information Technology as well as Azure, Microsoft, ITIL and Prince2 certifications are beneficial.
• Experience working within a Managed Service Provider.
• A current driver’s license and vehicle.

What you'll get in return

What you need to do now

If you're interested in this role or know of someone that may be, please click ‘Apply Now’ or forward an updated CV to .