Job description

• Responding to customer enquiries via phone and email
• Processing customer orders and updating information within company systems
• Coordinating order schedules and liaising with internal production teams
• Providing customers with updates regarding order progress and delivery timeframes
• Preparing quotations and processing customer requests
• Managing customer records and ensuring data accuracy
• Handling general administration, filing, and documentation requirements
• Assisting with invoicing and purchase order administration
• Building and maintaining positive relationships with customers and suppliers
• Supporting the wider team with day-to-day administrative tasks

• Previous experience in a customer service, administration, or order processing role
• Strong communication skills and a professional phone manner
• Excellent organisational skills and attention to detail
• The ability to multitask and manage competing priorities
• Experience using CRM, ERP, or similar business systems
• Intermediate Microsoft Office skills, including Outlook, Word, and Excel
• A proactive attitude and willingness to support a busy team environment

• Immediate start opportunity
• $37 per hour + super
• 2–3 month temporary assignment
• Supportive and collaborative team culture
• Varied role with a mix of customer service and administration responsibilities
• South of the River location with onsite parking available

If you are interested in this opportunity, please email your CV to or contact Calum Fuller on (08) 9265 9185 for more information.