Credit and Claims Officer

Job description

Your new company

Having experienced significant growth over the last 18 months, this thriving manufacturing business offers a great opportunity to join their credit and claims team, working collaboratively with the AR and broader finance team.

Your new role

Reporting to the relevant team lead, you will be responsible for managing the customer claims process from end to end, ensuring timely and accurate handling while liaising with internal and external stakeholders.

Key Responsibilities:
Manage and process customer and supplier claims efficiently
Investigate and resolve discrepancies in a timely manner
Liaise with internal teams, including operations, logistics, and finance
Maintain accurate records and documentation
Support continuous improvement of claims processes
Respond to enquiries and provide high-quality customer service


What you'll need to succeed

This position will suit a highly organised and adaptable Claims Officer, keen to join a growing and fast-paced manufacturing business. This is an initial temporary assignment with the potential to become permanent for the right candidate.
If you thrive in a dynamic environment, enjoy problem-solving, and prioritise exceptional customer service, you will succeed in this friendly and collaborative team.
You will possess:
Strong organisational skills with excellent attention to detail
Flexibility and be able to quickly pivot priorities in a changing environment
Comfortable working in a fast-paced environment
Strong problem-solving skills and a proactive mindset
Excellent communication skills
Previous experience in a similar credit, accounts receivable or claims role
SAP experience is preferred

What you'll get in return

Opportunity to join a well-established manufacturing organisation
Temp role with genuine potential for permanency
Supportive team and a collaborative environment
Convenient Eagle Farm location

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.



LHS 297508 #3003999 - Bonnie Mangila

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Job Summary

  • Published on: 08 Jul, 2026
  • Category: Accounting Support
  • Vacancy: 1
  • Job type: Temporary
  • Salary:
  • Location: QLD - Brisbane CBD
  • Job Nature: Temporary

Company Details

  • Name: Hays
  • Location: QLD - Brisbane CBD