Job description

Your new company

You’ll be joining a large public sector organisation dedicated to creating connected, sustainable, and inclusive communities. The team values diversity, supports career growth, and encourages a healthy work–life balance. The organisation is also committed to reconciliation and fostering a workplace where people from all backgrounds thrive.

Your new role

• Work in a team environment to deliver smoke alarm programme and other field staff-related programmes.

• Coordinate the preparation of detailed record keeping in Ellipse and SAIMS, and entry requirements in response to client requests.

• Manage job outstanding reports and work order status.

• Assist in stock control and journaling costs associated with the work performed.

• Provide efficient and high standards of customer service to customers.

• Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required timeframes.

• Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e., in Ellipse, SAIMS and Microsoft Office).

• Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.

• Effectively undertake general administration functions as required.

What you'll need to succeed

• Qbuild systems knowledge

• Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.

• Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.

• Willingness to work within a fast-paced environment with KPI’s and mechanisms to measure and monitor performance.

• Demonstrate initiative and be a team player by appropriately handling enquiries of senior staff in their absence within expected timeframes.

• Ability to connect with industry, local suppliers, and internal and external stakeholders to ensure the timely and effective delivery of services.

What you'll get in return

• Opportunity to contribute to Queensland Government

• Hourly rate of $51.12 p/h + Super

• Contract duration from 3/8/26–3/2/27

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email or call on 0732433040