Job description

Target Business Services

Location: 3/105 Georgetown Rd Waratah, NSW 2298 Salary: $80,000 plus 12% superannuation Position: Full time, permanent

Our client, AMC Facility Management Pty Ltd, is a professional cleaning and facility management company providing high-quality residential and commercial cleaning services across the Newcastle, Gosford and surrounding regions. The business delivers tailored cleaning and facility management solutions designed to support safe, hygienic and well-maintained environments for businesses, commercial facilities and residential clients.

With a strong focus on service quality, operational efficiency and customer satisfaction, AMC Facility Management Pty Ltd utilises structured cleaning methodologies, robust quality assurance processes and responsive customer support to ensure consistently high service standards. As the business continues to expand its operations and client portfolio, it is seeking an experienced Office Manager to oversee the administrative functions that support its day-to-day operations. Reporting directly to senior management, the Office Manager will play a key role in coordinating office administration, supporting operational staff, managing client communications and maintaining efficient business systems to ensure the smooth delivery of cleaning and facility management services.

Key Responsibilities

• Plan, organise and direct the administrative operations of the business to ensure the efficient delivery of office support functions across residential and commercial facility management services.
• Develop, implement and review office policies, administrative procedures and workflow systems to improve operational efficiency, service delivery and regulatory compliance.
• Coordinate and supervise administrative staff, allocating responsibilities, monitoring performance and ensuring office operations effectively support field-based cleaning teams.
• Oversee the administration of client service contracts, work schedules and operational documentation to ensure timely coordination between office personnel, clients and cleaning supervisors.
• Manage office budgets, monitor administrative expenditure and authorise procurement of office resources, equipment and business supplies in accordance with company requirements.
• Establish and maintain administrative systems for contract management, client records, workforce documentation, compliance reporting and operational reporting.
• Coordinate human resource administration, including recruitment support, onboarding processes, employment documentation, staff records and office workforce planning.
• Liaise with commercial and residential clients, suppliers, contractors and regulatory authorities regarding administrative, contractual and operational matters.
• Oversee administrative compliance with workplace health and safety requirements, insurance, licensing obligations, quality management procedures and company policies.
• Prepare and present operational and administrative reports for senior management, identifying opportunities to improve business processes, resource utilisation and overall office performance.

Qualifications and Experience Requirements

• Diploma or higher qualification in Business Administration, Management or a related discipline.
• At least one year of relevant experience in an Office Manager or senior administrative role.
• Previous experience within the cleaning, facilities management, property services or service-based industry will be highly regarded.
• Strong knowledge of office administration, document management and business support functions.
• Proficiency in Microsoft Office Suite and computerised administrative systems.
• Excellent written and verbal communication skills.

Skills and Attributes

• Excellent organisational and time management skills.
• Strong attention to detail and commitment to maintaining accurate records.
• Ability to prioritise competing tasks and work effectively in a fast-paced environment.
• Strong problem-solving ability and sound administrative judgement.
• Ability to work independently while supporting a collaborative team environment.
• High level of integrity, confidentiality and professionalism.

If you are a highly organised administrative professional looking to join a growing facility management business that values quality, reliability and customer service, we encourage you to apply.

Please send your CV to for consideration for this position.