Job description

Build customer relationships, manage product displays, and enjoy a flexible field-based role. Your new company Our client is a well-established and growing food service distributor with a long-standing presence across Queensland. Supplying fresh, frozen, and dry goods to customers across hospitality, healthcare, retail, education, and food service sectors, they are known for their commitment to customer service and strong workplace culture. They are now seeking a motivated merchandiser to join their Townsville team in a part-time, field-based role. Your new role Working closely with the Sales Team, you will play a key role in ensuring products are presented to the highest standard across customer sites throughout the wider Townsville region. This is a hands-on role focused on product visibility, customer engagement, and maintaining strong relationships with retail and commercial customers. Key responsibilities include:

Building and maintaining positive customer relationships
Managing product displays, stock levels, stock rotation, ticketing, and presentation
Taking orders and responding to customer enquiries
Promoting new products and special offers
Identifying sales opportunities and communicating them to the wider sales team
Travelling locally throughout the Townsville region with no overnight travel required
Working collaboratively with internal stakeholders to deliver exceptional customer outcomes

What you'll need to succeed

Previous experience in merchandising, retail sales, food service, FMCG, or a similar customer-focused role Outstanding customer service and communication skills Strong organisational and time management abilities Ability to work autonomously and manage your own schedule Confidence using technology and Microsoft Office applications Current Queensland Driver's Licence Professional presentation and a positive, can-do attitude Good physical fitness, with the ability to undertake regular lifting, bending, squatting, and carrying throughout the day

What you'll get in return

Part-time, field-based position offering flexibility and variety Supportive and friendly team environment Opportunity to work for a growing and progressive business Employee discounts and additional benefits Autonomy in your day-to-day role while working as part of an experienced sales team

What you need to do now If you're interested in this opportunity, click 'Apply Now' or contact Dana Lee on 07 4417 1124 or via email at for a confidential discussion about this role or other opportunities across the Manufacturing and Logistics sector in Townsville. At Hays, we're committed to creating a diverse and inclusive workforce where people can thrive and succeed. We welcome applications from people of all backgrounds and experiences. Please click here to apply.