Level 1.5 Service Desk Engineer

VIC - Melbourne CBD

Full Time

Job description

Your new company

A growing Managed Service Provider in Melbourne’s Inner North-West requires a Level 1.5 Service Desk Engineer for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities.


Your new role

In this exciting new role, you will be:
  • Providing 1st & 2nd level remote and onsite support for clients.
  • Maintaining relationships with clients.
  • Performing technical support of servers, network and hardware.
  • Assisting with migrations between on-premise and cloud.
  • Delivering a high level of customer service and communication.

What you'll need to succeed

To be successful in your application, you will need:
  • Demonstrated experience of providing level 1 IT support in an MSP.
  • Strong knowledge of Windows OS, Active Directory, Office 365 and Network troubleshooting.
  • Highly developed troubleshooting and problem-solving skills.
  • Prior experience working within the Healthcare or Medical sector is advantageous.
  • A current driver’s license and vehicle.

What you'll get in return

Working in an organisation where they develop and grow careers, you will be offered an excellent salary package. Working within a rapidly growing company, you will gain exposure to a broad range of technologies and projects. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out!

What you need to do now

If you're interested in this role or know of someone that may be, please click ‘Apply Now’ or forward an up-to-date copy of your CV to .


LHS 297508 #3004918 - Daniel Bertino

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Job Summary

  • Published on: 01 Jul, 2026
  • Category: Infrastructure
  • Vacancy: 1
  • Job type: Full Time
  • Salary:
  • Location: VIC - Melbourne CBD
  • Job Nature: Full Time

Company Details

  • Name: Hays
  • Location: VIC - Melbourne CBD