Job description

Your new company
Join a dynamic public sector organisation committed to delivering high-quality services to the Victorian community. The team is focused on innovation, efficiency, and continuous improvement, ensuring fair and accessible processes for all.

Your new role
You will play a key role in providing administrative support to senior leaders within the organisation.
Your responsibilities will include:

• Providing effective and confidential administrative support, including managing phone calls and correspondence, typing decisions and orders, and proof‑reading, formatting and editing documents.
• Organising and prioritising workload and tasks to support the efficient management of workflow and ensure tight timeframes are met.
• Finalising orders and decisions, including preparing documents for publication and uploading to external databases such as AustLII, JADE and LexisNexis.
• Maintaining accurate records in accordance with relevant case management and records management systems.
• Building strong, collaborative working relationships with colleagues to ensure the timely and efficient processing of decisions and orders.
• Undertaking a range of general administrative duties and any other tasks as directed by the coordinator or supervisor.

What you'll need to succeed

• Strong written and verbal communication skills to engage with diverse stakeholders.
• Excellent attention to detail and analytical ability to assess case information.
• Knowledge of relevant legislation and procedures, or the ability to learn quickly.
• Experience in case management within a legal, tribunal, or government setting is desirable.
• Ability to adapt to digital workflows and work effectively in a fast-paced environment.

What you'll get in return

• A competitive hourly rate
• Professional development opportunities.
• A supportive and inclusive workplace committed to diversity and equality.
• The opportunity to make a meaningful impact by improving access to justice and public services.

What you need to do now
If you are interested in being considered for this opportunity, please send me a copy of your most up-to-date CV via email at Lauren McDonald – . At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply.

LHS 297508 #3008783 - Lauren McDonald " location="Melbourne" address="1 Melbourne Quarter, Level 9/699 Collins St, Docklands,">