Job description

Skypoint Support Services Pty Ltd 7/45 Commercial Drive, Shailer Park 4128

Full-Time Residential Care Officer SALARY $82,000 plus superannuation

Multiple roles available

DUTIES Daily Care and Support
• Assist residents with personal hygiene, including bathing, dressing, grooming, and toileting.
• Prepare nutritious meals, assist with feeding, and manage dietary needs.
• Help with household tasks like cleaning, laundry, shopping, and budgeting.
• Support safe mobility, transfers, and physical therapy exercises. Health and Wellbeing
• Administer medication safely according to prescribed guidelines.
• Monitor health conditions, respond to medical emergencies, and provide first aid.
• Offer emotional support, active listening, and daily companionship.
• Plan and organize social, recreational, and community activities to promote independence. Planning and Administration
• Assess individual client needs and help develop personal care plans.
• Record daily progress notes, track behavior goals, and maintain compliance documents.
• Communicate updates and coordinate care with family members, caseworkers, and health professionals.

REQUIRED SKILLS · Communication skills – communicating clearly and respectfully with residents, families, colleagues and external professionals. · Interpersonal and relationship-building skills – developing appropriate, trusting and professional relationships with residents. · Personal care skills – assisting residents with daily living activities such as hygiene, dressing, meals and routines where required. · Behaviour support and de-escalation – responding calmly to challenging behaviour, conflict, distress or emotional situations. · Empathy and patience – understanding individual needs while maintaining professional boundaries. · Observation and assessment skills – recognising changes in behaviour, wellbeing, health or safety and reporting concerns appropriately. · Medication and health support – assisting with medication and health-related routines where authorised and appropriately trained. · Documentation and report writing – maintaining accurate case notes, incident reports, progress notes and other care records. · Risk management and safeguarding – identifying risks, following child/vulnerable-person protection procedures and responding appropriately to incidents. · Crisis-management skills – remaining calm and following procedures during emergencies or behavioural incidents. · Teamwork – working effectively with other care staff, managers, social workers, health professionals and support services. · Planning and organisational skills – managing routines, appointments, activities, transport and competing responsibilities.

· Cultural awareness and sensitivity – providing respectful support to people from diverse cultural and linguistic backgrounds. · Confidentiality and professional boundaries – appropriately handling personal and sensitive information. · Problem-solving and decision-making – responding appropriately to changing circumstances while following organisational policies and individual care plans. · Resilience and emotional self-management – remaining professional when working in stressful or emotionally demanding situations.

The required qualification is Completion of Diploma in Community services

Experience · equivalent to at least 12 months full-time work; · gained within the 5 years recently; · in the occupation or a related field at the same skill level; and · it can be full-time, part-time or casual, but part-time/casual work must add up to the equivalent of 12 months full-time.

How to apply:

Applications open on 15 September 2026 and close on 15 October 2026. Please send your CV to . Please include the job role title in your email.