Job description

Front of House Officer / Concierge role available in Melbourne | $40 per hour | 6-8 week assignment
Your new company
This public service organisation plays a vital role in keeping Victorians moving safely and smoothly. Currently undergoing a significant period of transformation, the organisation is modernising services and placing a strong emphasis on customer experience, innovation and accessibility.

Your new role
As the Front of House Officer (Concierge), you will be the first point of contact at the Melbourne Head Office. You will provide a professional and welcoming experience for employees, visitors and stakeholders, while supporting the smooth day-to-day operation of front-of-house services.

Your responsibilities will include managing reception and meeting rooms, handling enquiries, coordinating visitor and contractor access, supporting security and safety processes, and providing general administrative support to ensure the workplace operates efficiently.

What you'll need to succeed
To be successful in this role, you will have:

Previous experience in a front-of-house, concierge, hospitality or customer service role Strong communication and interpersonal skills Excellent organisational and administrative abilities Confidence using systems and technology A professional, customer-focused approach

Experience within a corporate or commercial environment will be highly regarded.
What you'll get in return
In return, you will receive a competitive hourly rate of $40 per hour, the opportunity to work in a professional corporate environment, and exposure to a large public-sector organisation undergoing positive change. This is a 6-8 week assignment with the potential for extension, offering valuable experience within a high-profile government setting.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact Lauren.Horne@Hays.com.au for a confidential discussion about your career. Please click here to apply.