Job description

Your new company

Your new role

• Managing a busy reception area and welcoming visitors
• Answering and responding to enquiries via the engagement phone line
• Providing exceptional customer service to internal and external stakeholders
• Coordinating meeting rooms and assisting with room setup and presentation
• Managing incoming and outgoing mail and courier arrangements
• Undertaking general administration duties and data entry
• Assisting with the preparation and maintenance of business documentation
• Supporting the team with ad hoc administrative projects
• Potentially transcribing media articles and other written content
• Coordinating bookings and assisting with a range of operational support activities
• Liaising with a range of stakeholders to resolve enquiries and support business operations

What you'll need to succeed

• Previous reception, front desk or customer service experience
• Strong administrative skills with excellent attention to detail
• Proficiency across the Microsoft Office Suite
• Exceptional communication and interpersonal skills
• The ability to manage competing priorities and work independently
• A positive, adaptable and professional approach to work
• A willingness to answer phone enquiries and provide high-quality customer support
• Strong organisational skills and the ability to work in a fast-paced environment
• A current driver's licence and willingness to drive a government vehicle for occasional operational requirements
• A professional presentation and customer-first mindset

What you'll get in return

• Immediate commencement
• Contract through to February 2027
• $42 per hour plus superannuation
• Full-time hours, Monday to Friday, 8:00am to 4:00pm
• Opportunity to work within a professional and supportive team environment
• Valuable experience within a large and well-established organisation

What you need to do now

If you're an experienced receptionist or administrator who enjoys building relationships, providing outstanding customer service and being the face of an organisation, click 'apply now' to forward an up-to-date copy of your CV to Millie, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.