Dickson, ACT 2602
Full Time
Key Accountabilities
Caseload Management
Lead direct engagement with participants, delivering person-centred, strengths-based support across all stages of the employment journey
Identify individual strengths, goals, motivators, and barriers to inform tailored employment pathways
Coordinate appropriate training, activities and community supports to build work readiness, skills and confidence
Oversee delivery of an eight-week capacity building program including structured training and work hardening sessions
Employer and Community Engagement
Develop and maintain strong employer partnerships to create sustainable employment opportunities for people with disability
Work with community stakeholders to identify services that remove barriers to employment and improve participation outcomes
Support wage subsidies, internships, work experience placements and workplace adjustments in collaboration with key partners
Grow and maintain a strong referral and employer pipeline to ensure full program capacity and strong placement outcomes
Administration, Compliance and Reporting
Ensure accurate and timely completion of all documentation including outcome evidence, wage subsidies, risk assessments and compliance reporting
Record all stakeholder feedback in systems and ensure timely follow-up and action
Team Leadership and Supervision
Lead, coach and mentor a high-performing team to deliver quality employment services and strong participant outcomes
Ensure service delivery aligns with contractual requirements, organisational model and best practice in inclusive employment
Drive capability development, training, succession planning and continuous improvement across the team
Strategic Leadership
Lead initiatives that improve employment outcomes for people with disability and strengthen service performance
Deliver employer and community engagement strategies aligned to program requirements and local labour market needs
Contribute to continuous improvement of training programs and service delivery models to ensure relevance and impact
Core Competencies
Experience & Knowledge
Experience in disability employment services, supported employment or a related human services field
Experience leading or supervising teams with a focus on performance, quality and compliance
Understanding of inclusive employment practices and barriers faced by people with disability
Skills & Attributes
Excellent communication and stakeholder engagement skills
Ability to facilitate training and support capability development
Genuine commitment to inclusive employment and empowering people with disability
Other requirements
Australian working rights
Reliable transport and willingness to travel as required
Required checks and certifications (NDIS Worker Screening, WWCC, First Aid, CPR and NDIS modules) to be completed upon offer/commencement
If this opporunity sounds like your next purpose led career move, reach out to Oliver Hall ~ oliver.hall@persolapac.com for a confidential chat or click "APPLY NOW" to formerly apply
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