Job description

Key Accountabilities
Caseload Management

Lead direct engagement with participants, delivering person-centred, strengths-based support across all stages of the employment journey

Identify individual strengths, goals, motivators, and barriers to inform tailored employment pathways

Coordinate appropriate training, activities and community supports to build work readiness, skills and confidence

Oversee delivery of an eight-week capacity building program including structured training and work hardening sessions

Employer and Community Engagement

Develop and maintain strong employer partnerships to create sustainable employment opportunities for people with disability

Work with community stakeholders to identify services that remove barriers to employment and improve participation outcomes

Support wage subsidies, internships, work experience placements and workplace adjustments in collaboration with key partners

Grow and maintain a strong referral and employer pipeline to ensure full program capacity and strong placement outcomes

Administration, Compliance and Reporting

Ensure accurate and timely completion of all documentation including outcome evidence, wage subsidies, risk assessments and compliance reporting

Record all stakeholder feedback in systems and ensure timely follow-up and action

Team Leadership and Supervision

Lead, coach and mentor a high-performing team to deliver quality employment services and strong participant outcomes

Ensure service delivery aligns with contractual requirements, organisational model and best practice in inclusive employment

Drive capability development, training, succession planning and continuous improvement across the team

Strategic Leadership

Lead initiatives that improve employment outcomes for people with disability and strengthen service performance

Deliver employer and community engagement strategies aligned to program requirements and local labour market needs

Contribute to continuous improvement of training programs and service delivery models to ensure relevance and impact

Core Competencies
Experience & Knowledge

Experience in disability employment services, supported employment or a related human services field

Experience leading or supervising teams with a focus on performance, quality and compliance

Understanding of inclusive employment practices and barriers faced by people with disability

Skills & Attributes

Excellent communication and stakeholder engagement skills

Ability to facilitate training and support capability development

Genuine commitment to inclusive employment and empowering people with disability

Other requirements

Australian working rights

Reliable transport and willingness to travel as required

Required checks and certifications (NDIS Worker Screening, WWCC, First Aid, CPR and NDIS modules) to be completed upon offer/commencement

If this opporunity sounds like your next purpose led career move, reach out to Oliver Hall ~ oliver.hall@persolapac.com for a confidential chat or click "APPLY NOW" to formerly apply

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Job Summary

  • Published on: 28 May, 2026
  • Category: Community
  • Vacancy: 1
  • Job type: Full Time
  • Salary:
  • Location: Dickson, ACT 2602
  • Job Nature: Full Time

Company Details

  • Name: Oliver Hall
  • Location: ACT - Canberra & Queanbeyan