Job description

APS6 Support Needs Assessor
The Details:

Vacancies : x80
Location : Newcastle / Regional NSW (Hybrid / Remote with occasional local NDIS office visits)
Work Type: Full-time hours preferred (Part-time considered at 3 - 4 days minimum)
Contract Start : Monday, 13 July 2026
Tenure: 6 months
Pay rate: $61.86 p/h + Super
Work Rights: Australian Citizenship required
Note on Registration: Active professional registration (e.g., AHPRA) is not required, but you must hold a verified, Australian-accepted qualification.

About the Role
Are you an empathetic clinical, allied health, or education professional with a knack for deep listening and clinical reasoning?
Our Federal Government client is launching a national testing program and is seeking agile, high-performing professionals to join them as Support Needs Assessors. In this role, you will conduct comprehensive support needs assessments via semi-structured, conversational interviews with NDIS participants.
You will be responsible for reviewing files, conducting virtual or face-to-face assessments, and writing high-quality, strengths-based reports that clearly capture a participant's life situation and needs. Please note: This role focuses strictly on assessment and reporting; you will not make funding, budget, or support hour determinations.
Key Responsibilities:

Conduct and Synthesise Assessments: Gather information directly from participants and their representatives, analysing and interpreting external evidence to make evidence-based recommendations. Report Writing & Case Management: Prepare clear, accurate, objective, and defensible written assessment reports using digital case management tools.
Person-Centred Communication: Communicate clearly, respectfully, and empathetically through both face-to-face and virtual channels, utilising trauma-informed and culturally aware approaches.
Collaboration & Escalation: Work across teams to support planning processes, identifying and escalating complex risks or policy limitations when necessary.

Skills & Experience Required:
We are looking for a diverse mix of backgrounds. To be successful, you must have:

Mandatory Qualifications: A recognised tertiary qualification in Allied Health (such as Occupational Therapy, Physiotherapy, Speech Pathology, Social Work, Counselling, Dietetics, etc.) or a relevant clinical/educational discipline (RN, EN, Education degree, or Behaviour Support Practitioner). Note: Students part-way through their qualifications who possess significant, recent assessment experience may also be considered.
Assessment Expertise: Proven experience administering support needs assessments or utilizing person-centred/strengths-based assessment frameworks. Experience with semi-structured interviews is highly regarded.
Communication & Writing: Advanced interpersonal skills to navigate complex, sensitive conversations, paired with strong analytical writing skills to produce clear, defensible reports.
Clinical Practice: A deep commitment to trauma-informed, culturally safe, and person-centered practices.
Tech Literacy: Digital literacy to navigate CRM case management systems and conduct video meetings (e.g., Microsoft Teams).

What We Offer & Team Culture

Comprehensive Training: A 3-week initial structured training and accreditation program (facilitated and self-paced), followed by immersive coaching to get you up to speed quickly.
A Supportive Environment: You will join a collaborative, geographically structured team. We champion a "courageous" and high-performing culture that heavily prioritizes staff wellbeing through team meetings, dedicated "green rooms" for Q&A, and 1:1 coaching.
Flexible Arrangements: Enjoy hybrid and remote working flexibility.

Mandatory Pre-Employment Checks

Australian Citizenship is a Mandatory requirement
Proof of above mentioned qualification is a requirement.

How to Apply
Please submit your updated CV and Cover Letter.
Crucial: You must embed clear evidence of your qualifications directly inside your CV file so our team can fast-track your application. Please also ensure your current geographic location is clearly stated.
Please reach out to Maddy.hellawell@randstad.com.au with any questions.
Please note: Applications Close: Friday, 12 June 2026

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please  click here  to apply.