Job description

AO3 Tribunal Officer | Queensland Government - Apply now! Your new company Hays is partnering with a Queensland Government department seeking an experienced Tribunal Officer to join a busy tribunal services team. This is a fantastic opportunity for an administration professional who thrives in a fast-paced environment and enjoys providing high-quality support while liaising with a broad range of stakeholders. Your new role
As a Tribunal Officer, you will play an important role in supporting tribunal operations and ensuring a professional experience for all stakeholders throughout the tribunal process. Responsibilities will include:

Scheduling and coordinating tribunal appointments and hearings. Preparing, typing and issuing tribunal findings and correspondence. Maintaining accurate electronic case files and records. Providing administrative and secretariat support to tribunal members. Liaising with workers, representatives, insurers and other stakeholders. Supporting virtual hearings and troubleshooting technology issues. Managing reception and visitor enquiries professionally. Processing invoices and assisting with financial administration activities. Assisting with travel bookings and coordination of regional hearings.

What you'll need to succeed
To be successful in this role, you will demonstrate:

Strong administration and organisational skills. High-volume data entry and advanced word processing capabilities. Exceptional attention to detail and ability to manage competing priorities. Experience using Adobe and electronic document management systems. Strong stakeholder engagement and communication skills. The ability to work both independently and collaboratively within a team. Previous Dictaphone typing experience will be highly regarded. A typing speed test will be required as part of the application process.

What you'll get in return

Brisbane CBD location. Approximate six-month contract with potential extension. 36.25-hour work week, Monday to Friday. Competitive hourly rate of $53.55 per hour plus super. Opportunity to contribute to an important Queensland Government service. Supportive team environment with meaningful and varied work.

What you need to do now
Click 'Apply Now' to submit an up-to-date copy of your CV. For further information, please contact Alice Hearn at or call 07 3259 4929. Please note: Candidates shortlisted for submission will be required to complete Queensland Government consent documentation, a candidate response form, and provide a typing speed test confirmation. A criminal history check will also be required for the successful candidate. Please click here to apply.