Job description

Seeking an experienced AO3 Maintenance Support Officer for a busy department with an immediate start! Your New Company
Hays is proud to partner with a prominent Queensland State Government organisation that plays a vital role in supporting communities across the state through development and maintenance services. Based in Garbutt, Townsville, this organisation is seeking an enthusiastic and customer-focused AO3 Maintenance Support Officer to join their team on a full-time temporary contract. This is an excellent opportunity to be part of a supportive and collaborative environment where your contribution will make a real difference while gaining valuable government experience.

Your New Role
As the Maintenance Support Officer, you will be joining a busy contact support centre where no two days are the same. We are looking for a confident and proactive professional who thrives in a fast-paced environment and enjoys working as part of a high-performing team. Your responsibilities will include: Working with the Maintenance Response Centre for NQ Region

Delivering a high standard of customer service while building and maintaining positive stakeholder relationships. Meeting and exceeding performance targets in a busy operational environment. Demonstrating strong interpersonal skills during customer interactions and stakeholder engagement. Contributing positively to a collaborative team culture and maintaining a professional outlook. Ensuring accuracy and attention to detail when managing documents, reports and records through information systems.

What You'll Need to Succeed
To be successful in this role, you will bring:

Experience working within a team environment and contributing to broader business objectives. Strong administration skills and proficiency in Microsoft Office, including Word and Excel. A proven customer service background with a commitment to delivering positive outcomes. A professional and respectful communication style when engaging with internal and external stakeholders. Experience managing diverse interactions, including the ability to de-escalate challenging situations. A positive attitude, initiative, and the ability to embrace change, adapt to competing priorities and identify learning opportunities.

What You'll Get in Return
In return, you'll secure an exciting 3-month temporary assignment with the possibility of extension within a respected Queensland State Government organisation. You will benefit from:

A full-time Monday to Friday position with immediate start. The opportunity to gain valuable government experience. A welcoming and supportive team environment. Exposure to a fast-paced and rewarding workplace where your skills and contribution are valued. An attractive AO3 pay rate of $51.12 + super.

If you're looking for an opportunity to join a busy and supportive team, develop your skills, and contribute to an organisation that supports the Queensland community, we'd love to hear from you. Please reach out to Kerry on +61 7 4417 1151 or Please click here to apply.