Job description

• Leading and mentoring a team of technicians across service and maintenance activities
• Managing daily operations to ensure work is delivered safely, efficiently and to a high standard
• Conducting toolbox talks, inductions and ongoing team development activities
• Supporting workforce planning, scheduling and resource allocation
• Managing client relationships and attending regular account management meetings
• Monitoring contract performance and ensuring service delivery aligns with client expectations.
• Ensuring compliance with workplace health and safety requirements, company policies and key performance indicators
• Carrying out site inspections, audits and field leadership activities
• Identifying opportunities to improve operational performance and service outcomes
• Assisting with debtor management and administrative duties where required
• Resolving operational issues and implementing practical solutions to enhance service delivery

• Previous leadership, operations or account management experience within a service-based environment
• Exposure to the fire protection, electrical, mechanical, building services or facilities management sectors
• Strong people management and leadership skills
• Experience managing customer accounts and building long-term client relationships
• Excellent organisational and scheduling abilities
• Sound understanding of workplace health and safety requirements
• Strong commercial awareness and the ability to balance customer expectations with operational performance
• Excellent written and verbal communication skills
• A proactive and solution-focused approach to problem-solving
• The ability to manage multiple priorities in a fast-paced environment

• Competitive salary package
• Fully maintained company vehicle
• Mobile phone and other business tools provided
• Supportive team culture with ongoing career development opportunities
• Opportunity to work with a recognised industry leader
• Long-term career progression within a growing national organisation

If you're interested, feel free to click apply, call me on 02 8226 9656 or email me at