Store Director - Luxury Brand

Job description

Your new company

An iconic global luxury retailer is seeking an experienced Store Director to lead a flagship retail operation. This opportunity will suit a commercially minded leader who is passionate about customer experience, team development, and driving exceptional business performance.

Your new role

Reporting into senior retail leadership, you will be responsible for the overall performance of the store, leading sales, operations, customer service, talent development, and strategic growth initiatives. You will create a culture of excellence while delivering outstanding results and customer experiences.

  • Driving sales performance and achieving annual revenue targets
  • Leading and developing a large, high-performing retail team
  • Building customer loyalty and growing client engagement programs
  • Developing local business initiatives and community partnerships
  • Managing operational excellence, compliance, inventory, and risk
  • Driving employee engagement, succession planning, and talent development
  • Collaborating with internal stakeholders across retail, marketing, operations, finance, and merchandising teams

What you'll need to succeed

  • Extensive senior retail leadership experience, ideally within luxury retail or a premium customer-focused environment
  • Strong commercial and financial management capability
  • Proven track record of driving sales growth and operational excellence
  • Exceptional leadership, coaching, and stakeholder management skills
  • Strategic mindset with the ability to influence and drive business outcomes
  • Outstanding communication and relationship-building abilities

What you'll get in return

  • Opportunity to lead a flagship luxury retail operation
  • Work with a globally recognised premium brand
  • High level of autonomy and leadership responsibility
  • Career development within an international business
  • Attractive remuneration package and benefits

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



LHS 297508 #3007671 - Kristina Neves

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Job Summary

  • Published on: 13 Jul, 2026
  • Category: Retail
  • Vacancy: 1
  • Job type: Full Time
  • Salary:
  • Location: NSW - Sydney CBD
  • Job Nature: Full Time

Company Details

  • Name: Hays
  • Location: NSW - Sydney CBD