Job description

Lead critical Defence operations while advancing your leadership career.
Your new company
Hays is partnering with a leading national provider of integrated support services to recruit an experienced Site Manager for a major Defence environment in Townsville. Operating within a complex, multi-service setting, our client is recognised for delivering essential services that support critical operations across Australia.

Your new role
As Site Manager, you will lead the day-to-day operations of a large and diverse site, overseeing services including hospitality, accommodation, cleaning, transport and facilities management. As the senior on-site leader, you will be responsible for driving operational performance, maintaining strong stakeholder relationships and ensuring services are delivered safely, efficiently and in line with contractual requirements.

Key responsibilities include:

Leading and developing multidisciplinary operational teams

Managing service delivery across multiple streams

Building strong relationships with key client stakeholders

Monitoring budgets, reporting and performance against KPIs

Driving safety, compliance and continuous improvement initiatives

Ensuring adherence to site security protocols and regulatory requirements

What you'll need to succeed
To be successful, you will be an accomplished operational leader with experience managing complex service-based environments.

You will demonstrate:

Proven experience in operations, site, facilities or hospitality management

Strong leadership skills with the ability to lead diverse teams

Exceptional stakeholder engagement and relationship management capabilities

Sound commercial and financial acumen, including budget management experience

A proactive and solutions-focused approach

Experience within Defence, mining, resources, remote operations or large-scale service environments will be highly regarded

Australian Citizenship

The ability to obtain and maintain the required security clearances and police checks

What you'll get in return
This is an opportunity to lead a significant operation within a well-established organisation that values safety, accountability and service excellence.

In return, you will receive:

A senior leadership opportunity at a strategically important site

Ongoing professional development and leadership training

Long-term career progression opportunities within a national organisation

A collaborative and supportive workplace culture

The opportunity to make a genuine impact on operational performance and service delivery

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to , or call Stacey Fear now on 07 4417 1139 .
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.