Scrum Support Analyst (Jira Specialist)

Job description

Jira-focused Agile role (not a Scrum Master role)
Your new company
A major Australian multinational mining, metals, and petroleum company. World's largest mining company by market capitalization. They specialize in extracting essential commodities used for global infrastructure, clean energy, and agriculture. Your new role
You will be supporting a cutting-edge Digital Twin initiative, where real-world mining operations are replicated in a digital environment. Combined with AI, this enables:

Enhanced operational decision-making Predictive insights and optimization Improved efficiency and safety outcomes

Key Responsibilities
Agile & Sprint Support

Support end-to-end sprint setup and execution, including sprint planning, backlog refinement, reviews, and retrospectives. Assist in preparing and organizing backlogs and sprint boards Ensure sprint activities are well-structured, tracked, and aligned to delivery goals

Jira Administration & Management

Partner with the Manager to configure and optimise Jira boards for Scrum teams Create, update, and maintain tickets, epics, and user stories within Jira Ensure accurate ticket structures, statuses, and definitions are consistently applied Maintain alignment between Jira workflows and Agile processes

Process & Workflow Support

Ensure Jira workflows reflect team ways of working and Agile best practices Identify opportunities to improve efficiency in backlog management and sprint tracking Provide hands-on support to team members using Jira

What you'll need to succeed Experience

Proven experience supporting Agile teams in a Scrum or delivery support capacity Strong hands-on experience with Jira configuration and administration Experience supporting sprint ceremonies and backlog management

Skills

Excellent attention to detail and organizational skills Strong stakeholder collaboration and communication skills Solid understanding of Agile/Scrum frameworks (without needing to act as Scrum Master) Ability to manage multiple priorities in a fast-paced environment

Desirable

Experience working on data, AI, or digital transformation projects Exposure to Digital Twin technologies, IoT, or mining/industrial environments Familiarity with analytics-driven or operational systems

What you'll get in return

The opportunity to play a pivotal role at the heart of Agile delivery, acting as the driving force that keeps teams aligned, organised, and moving forward. A hands-on position where your Jira expertise and sprint coordination skills are highly valued, allowing you to directly influence delivery efficiency and outcomes. The chance to focus on execution and delivery of excellence without the added responsibilities of a traditional Scrum Master role.

What you need to do now
If you're interested in this role, click 'APPLY NOW' to forward an up-to-date copy of your CV, or call now ( Tejasva Awasthi - +61 (07) 3243 3060/ Tejasva.Awasthi@hays.com.au ) If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

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Job Summary

  • Published on: 23 Jun, 2026
  • Category: Information Tech
  • Vacancy: 1
  • Job type: Full Time
  • Salary:
  • Location: Brisbane City, QLD 4000
  • Job Nature: Full Time

Company Details

  • Name: Tejasva Awasthi
  • Location: QLD - Brisbane & Gold Coast - Brisbane & Surrounds