Job description

D KINGDOM PTY LTD trading as Chao’s Bistro ABN: 13 781 623 343 Location: 19 Field Street, Adelaide, SA 5000 Employment Type: Full-time, 38 hours per week Salary: AUD 80,000 base salary per annum plus superannuation

ABOUT THE ROLE

D KINGDOM PTY LTD trading as Chao’s Bistro is seeking an experienced Restaurant Manager to organise and manage our restaurant operations.

You will oversee daily dining services, lead our team, manage operational costs and maintain high standards of customer service, food safety and workplace compliance.

This position requires a hands-on manager with strong leadership skills and at least three years of relevant experience.

KEY DUTIES AND RESPONSIBILITIES

• Plan, organise and control the restaurant’s daily operations to deliver efficient dining services and a consistently positive customer experience.
• Work with the Chef to plan and review menus, considering customer preferences, seasonal availability, food costs and the restaurant’s operating requirements.
• Plan and coordinate group bookings, special functions and catering arrangements, including menus, staffing and service requirements.
• Arrange the purchasing of food, beverages and restaurant supplies, negotiate with suppliers, and monitor purchasing and pricing against operational budgets.
• Manage restaurant budgets, monitor sales and operating expenses, and implement measures to control food, beverage and labour costs.
• Maintain accurate records of stock levels, purchases, sales and financial transactions, and oversee cash handling and reconciliation procedures.
• Recruit, train, roster and supervise restaurant staff, coordinate with the kitchen team, and manage employee performance and development.
• Establish and maintain customer service standards, seek feedback on meals and service, and resolve customer enquiries and complaints professionally.
• Ensure dining areas and restaurant facilities are clean, functional, well-presented and compliant with applicable food safety, health and workplace safety requirements.
• Oversee reservations, seating arrangements and service coordination, assisting with greeting guests and taking orders when required.
• Monitor equipment and maintenance requirements and coordinate repairs to support safe and efficient restaurant operations.
• Report to the business owner on restaurant performance, staffing, customer feedback and opportunities to improve service and profitability.

QUALIFICATIONS, EXPERIENCE AND SKILLS

• A minimum of three years of relevant work experience in restaurant management or a closely related hospitality management role.
• An AQF Diploma, Advanced Diploma or Associate Degree in Hospitality Management or a related field, or at least three years of relevant experience in substitution for the formal qualification.
• Demonstrated ability to manage restaurant operations, supervise staff and maintain high customer service standards.
• Experience in staff recruitment, training, rostering and performance management.
• Sound knowledge of budgeting, purchasing, stock control, cash handling and financial recordkeeping.
• Knowledge of food safety, hygiene and workplace health and safety requirements.
• Strong leadership, organisational, problem-solving and communication skills.
• Ability to work effectively during busy service periods and be available for evening, weekend and public holiday shifts as rostered.

HOW TO APPLY

Please submit your resume and a cover letter outlining your qualifications and relevant restaurant management experience through .

Australian citizens, permanent residents and other applicants with appropriate

Australian work rights are encouraged to apply.