Job description

Your new company

Join a well-established organisation committed to delivering quality property and customer service to the community. With a strong focus on customer outcomes, collaboration, and continuous improvement, this organisation offers a supportive team environment where your contribution will make a real impact.

Your new role

• Managing a high volume of property-related requests and enquiries
• Coordinating with external contractors and service providers
• Responding to customer enquiries and resolving property and asset-related issues
• Maintaining accurate records, documentation, and correspondence
• Assisting with property administration processes and reporting requirements
• Escalating complex matters to the Principal Property Officer where required
• Supporting the team to deliver excellent customer outcomes in a fast-paced environment

What you'll need to succeed

• Previous experience in administration, customer service, or property-related support roles
• Strong organisational skills with the ability to manage competing priorities
• Exceptional attention to detail and problem-solving abilities
• Confident communication skills with a customer-focused approach
• Strong proficiency in Microsoft Office Suite
• Experience using TRIM or other records management systems will be highly regarded.
• Ability to work effectively both independently and as part of a team

What you'll get in return

• Opportunity to work within a supportive and collaborative team
• Valuable experience within a property-focused environment
• Dynamic and varied role where no two days are the same
• The chance to make a genuine difference by supporting customers and stakeholders

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.