Job description

Target Business Services

Location: Level 1, Suite 4/101–103 Rawson St, Auburn NSW 2144 Salary: $80,000 plus 12 % superannuation Position: Full time, Permanent

Our client, JT Excellent Cleaning Services Pty Ltd, trading as JT Excellent Cleaning Services, is a Sydney-based cleaning services business providing professional cleaning solutions to residential, commercial and institutional clients. Its services include commercial cleaning, carpet cleaning, disinfection, window and glass cleaning, high-pressure and tile grout cleaning, and cleaning for schools, medical facilities, warehouses, industrial premises and strata properties.

Due to the administrative and operational requirements of the business, JT Excellent Cleaning Services is seeking a highly organised, proactive and experienced Office Manager to oversee and coordinate its daily office administration and business support functions. The successful candidate will play an important role in coordinating administrative systems, supporting cleaning operations, monitoring office procedures and facilitating communication between management, cleaning staff, clients, suppliers and other stakeholders.

The ideal candidate will have strong organisational, communication and problem-solving skills, together with the ability to manage administrative resources, coordinate workforce-related processes, maintain operational documentation and support the efficient delivery of cleaning services across multiple client sites.

Minimum Requirements:

• AQF Associate Degree, Advanced Diploma or Diploma, or a higher qualification in a relevant field with at least one-year relevant experience.
• Alternatively, at least three years of relevant work experience may substitute for the formal qualifications listed above.
• Relevant experience in office administration, office coordination or business operations management.

Key Responsibilities include:

• Planning, organising and supervising office administrative operations to support the efficient functioning of the cleaning services business.
• Developing, implementing and monitoring office management systems, administrative procedures and business processes.
• Coordinating office resources, equipment, supplies and procurement activities to support administrative and cleaning operations.
• Maintaining business records, correspondence, filing systems, client documentation and service-related records in accordance with company procedures.
• Liaising with management, clients, suppliers, cleaning supervisors and cleaning staff regarding operational schedules, service requirements and administrative matters.
• Assisting management with the preparation of operational reports, business correspondence, internal records and other administrative documentation.
• Assisting with staff rostering, recruitment and onboarding administration, attendance records and the coordination of workplace procedures.
• Monitoring the availability of cleaning supplies, equipment and other operational resources and coordinating procurement or maintenance arrangements as required.
• Supporting the maintenance of workplace health and safety documentation and ensuring administrative procedures reflect applicable workplace requirements and company policies.
• Supervising administrative staff, allocating office duties and monitoring work performance to maintain efficient administrative processes and service standards.
• Coordinating customer service administration, recording client feedback, responding to general enquiries and referring service issues to the appropriate management personnel.

To be considered for this role you must have:

• Strong organisational and time management skills, with the ability to manage multiple priorities and administrative deadlines.
• Excellent written and verbal communication skills for dealing with clients, employees, suppliers and management.
• Strong administrative, reporting, recordkeeping and document management capabilities.
• Sound problem-solving and decision-making abilities, particularly in coordinating schedules and resolving administrative issues.
• The ability to coordinate administrative activities and support operational requirements in a cleaning services environment.

Applications for this opportunity should be forwarded by email to

Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.