Job description

Opportunity to Convert to Permanent || Hands-on experience working with live server, network, and data centre Role: Data Center Engineer Location: Melbourne, VIC Shift: 24/7 shift work. Indicative patterns include 4-on/4-off

About the Role
We are seeking a hands-on Data Center Technician to support critical data centre operations. You will be responsible for hardware installations, troubleshooting, cabling, maintenance, and ensuring the reliability of server and network infrastructure.

Core Responsibilities

Support racks, servers, hardware components, network devices and cabling under clear SOPs and directed workflows. Perform routine rack installations, server break/fix, component replacement and basic fault diagnosis with training and support. Troubleshoot network links and escalate work outside documented processes or SLAs. Use ticketing systems to document work and maintain accurate records. Receive, track, decommission and liquidate equipment; support HDD/SSD sanitisation and destruction. Follow physical safety, information security and site access requirements. Use technical documentation to complete routine work and collaborate with DCO, Engineering, Logistics and Security teams. Travel between Melbourne data centre sites as required.

Essential

Familiarity with IT hardware, networking or technical support through study, work or hands-on learning. Genuine interest in data centre operations, cloud infrastructure and hands-on troubleshooting. Ability to follow documented procedures accurately and escalate appropriately. Clear communication, teamwork, reliability and a safety-first approach. Availability for 24/7 rotating shifts and travel between sites. Valid driver licence.

Helpful, not mandatory

CompTIA A+, Network+ or equivalent study/certification. Customer-facing, operational, field, trade, technical support or physical technical experience. Exposure to Linux, ticketing tools, server components, networking or data centre environments. Self-taught, bootcamp, apprenticeship, military or transferable technical backgrounds are welcome.

What you need to do now What you need to do now: If you're interested in this role send your updated CV at At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.