Job description

Townsville Field Technician role with excellent benefits Your new company
An exciting opportunity is available for an experienced Customer Field Technician to perform skilled telecommunications work across customer premises and access network environments. Working with established procedures and technical frameworks, you will be responsible for delivering quality field outcomes, maintaining service continuity and providing a positive customer experience.

Your key responsibilities

Complete skilled telecommunications installation, maintenance and repair activities

Diagnose and rectify basic to intermediate equipment and network faults

Assist with testing and commissioning telecommunications network equipment

Complete equipment and software upgrades

Provide technical advice and resolve customer premises equipment faults

Apply technical judgement when completing assigned field work

Contribute to project briefs for larger telecommunications activities

Ensure all work meets required quality, regulatory and industry standards

What you'll need

Previous experience in a telecommunications technical or field-based role

Certificate II in Telecommunications (Access Network), Certificate III in Telecommunications Cabling and Customer Premises Equipment, or an equivalent qualification is highly regarded

Experience working across customer premises and network environments

Strong fault-finding and problem-solving skills

Ability to follow established technical procedures

Confidence working autonomously and taking responsibility for work quality

Good customer service and communication skills

What's on offer

Stable, long-term employment

Comprehensive training and ongoing development

Career progression opportunities

Company vehicle, tools and equipment provided

The opportunity to build your career within a large telecommunications environment

If you are technically minded, customer focused and looking for your next field-based opportunity in Townsville, apply today. Click 'apply now' to forward an up-to-date copy of your CV to , or call us now on 07 4417 1103. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.