Job description

APS6 Support Needs Assessor
The Details:

Location : Port Macquarie NSW, Tamworth NSW, Gosford NSW ( Highly Favoured locations) or Newcastle NSW
Contract Start : ASAP
Contract Length: Until 31st December (possible extension)
Employment Type: Full-Time hours
Standard Hours of Work: 08:30am till 5:00pm
Pay rate: $61.86 p/h + Super
Work Model: Hybrid (Minimum 2 days in office per week)
Work Rights: Australian Citizenship required

About the Role
Make a meaningful impact in the disability sector as an APS6 Support Needs Assessor. In this role, you will conduct comprehensive support needs assessments via semi-structured, conversational interviews with NDIS participants.
You will be responsible for reviewing files, conducting virtual or face-to-face assessments, and writing high-quality, strengths-based reports that clearly capture a participant's life situation and needs. Please note: This role focuses strictly on assessment and reporting; you will not make funding, budget, or support hour determinations.
Key Responsibilities:

Conduct and Synthesise Assessments: Gather information directly from participants and their representatives, analysing and interpreting external evidence to make evidence-based recommendations.
Report Writing & Case Management: Prepare clear, accurate, objective, and defensible written assessment reports using digital case management tools.
Person-Centred Communication: Communicate clearly, respectfully, and empathetically through both face-to-face and virtual channels, utilising trauma-informed and culturally aware approaches.
Collaboration & Escalation: Work across teams to support planning processes, identifying and escalating complex risks or policy limitations when necessary.

Skills & Experience Required:

Mandatory Qualifications: Recognised tertiary qualification in an Allied Health discipline (e.g., Occupational Therapy, Speech Pathology, Social Work, Physiotherapy, Counselling, Exercise Physiology) OR a relevant Health qualification (RN, EN, or NDIS Behaviour Support Practitioner).
Assessment Expertise: Proven experience administering support needs assessments or utilising person-centred/strengths-based assessment frameworks. Experience with semi-structured interviews is highly regarded.
Communication & Writing: Advanced interpersonal skills to navigate complex, sensitive conversations, paired with strong analytical writing skills to produce clear, defensible reports.
Clinical Practice: A deep commitment to trauma-informed, culturally safe, and person-centered practices.
Tech Literacy: Digital literacy to navigate CRM case management systems and conduct video meetings (e.g., Microsoft Teams).

Highly Regarded:

Accreditation or practical experience using the I-CAN Support Needs Assessment Tool (desirable, not essential).

What We Offer & Team Culture

Comprehensive Training: A 3-week initial structured training and accreditation program (facilitated and self-paced), followed by immersive coaching to get you up to speed quickly.
A Supportive Environment: You will join a collaborative, geographically structured team. We champion a "courageous" and high-performing culture that heavily prioritises staff well being through team meetings, dedicated "green rooms" for Q&A, and 1:1 coaching.
Flexible Arrangements: Enjoy hybrid work flexibility.

Apply Now: If you are a compassionate professional dedicated to improving outcomes for people with disability, submit your application today or reach out to Maddy Hellawell at with any questions.
Crucial: You must embed clear evidence of your qualifications directly inside your CV file so our team can fast-track your application. Please also ensure your current geographic location is clearly stated.
Please note: Applications Close: Wednesday, 16th September, any applications after this date with be considered as an expression of interest in case similar opportunities become available.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please  click here  to apply.