Job description

New short-term opportunity for an experienced Receptionist in North Brisbane - Apply now! Your new company Hays is partnering with a well-regarded healthcare service provider seeking an experienced Administration Officer & Receptionist to support a busy Allied Health clinic. This opportunity is ideal for a customer-focused administrator who enjoys working in a fast-paced environment and delivering exceptional service to clients and healthcare professionals. Your new role As the first point of contact for clients, you will play a key role in ensuring the smooth day-to-day operation of the clinic. Your responsibilities will include: Client Service

Welcoming clients and providing a professional front-of-house experience Managing inbound phone calls and responding to client enquiries Monitoring shared inboxes and call registers, ensuring timely follow-up Promoting Allied Health services and providing information to clients Liaising with medical practitioners, allied health professionals, and health funds Escalating enquiries and requests to the appropriate team members when required Managing client feedback and maintaining positive client relationships Scheduling appointments and coordinating clinician calendars

Administration

Processing payments, receipts, invoicing, and third-party billing Maintaining banking records and completing daily reconciliations Assisting with weekly banking activities Updating and maintaining accurate client records and databases Reviewing clinician schedules and actioning booking requests Managing payment schedules and membership records Processing DVA and related service invoicing Ordering office and clinic supplies Assisting with the overall presentation and organisation of the clinic

What you'll need to succeed

Previous experience in a reception, administration, customer service, or medical administration role Strong communication and interpersonal skills Excellent organisational skills and attention to detail Ability to manage competing priorities in a busy environment Confidence using databases, Microsoft Office, and appointment scheduling systems Experience within healthcare, allied health, medical, or community services environments will be highly regarded

What you'll get in return

Attractive hourly rate Part-time hours, Tuesday to Friday, 8:00am to 4:00pm Initial 2-week assignment with immediate commencement and potential to extend Opportunity for extension based on business requirements Potential pathway into a permanent full-time position Supportive and collaborative team environment

What you need to do now
Click 'Apply Now' to forward an up-to-date copy of your CV. Alternatively, contact Alice Hearn on 07 3259 4929 or email for a confidential discussion. Please click here to apply.