Job description
Your new company
Join a highly respected federal government organisation delivering essential health and wellbeing services to a unique and deserving community. This organisation plays a critical role in supporting individuals and families who have served the nation, through a blend of evidence-based clinical practice, strong community partnerships and innovative service delivery models.
Operating nationally, the organisation is known for its commitment to quality care, professional integrity and continuous improvement. You’ll be part of a multidisciplinary and collaborative environment where your expertise directly contributes to meaningful outcomes for clients with complex needs.
Your new role
As an APS6 Clinical Care Coordinator, you will operate at the heart of a specialised clinical service, delivering high-quality, evidence-informed care coordination to clients presenting with complex mental health and psychosocial needs.
This is a dynamic, client-facing position where no two days are the same. You will work closely with individuals and their families to ensure they can access, engage with and benefit from appropriate mental health care and support services.
Key responsibilities will include:
Managing a diverse caseload of complex clients, providing short-term, goal-oriented clinical case management focused on improving engagement in care
Conducting comprehensive assessments, including risk assessments, to identify unmet health, social and wellbeing needs
Developing and implementing tailored care plans that address barriers to treatment, enhance resilience, and support recovery-oriented outcomes
Delivering brief clinical interventions and psychosocial support, such as psychoeducation, motivational interviewing and problem-solving strategies
Building strong, trusted relationships with clients to foster engagement and sustained participation in treatment
Beyond direct client work, you will play a crucial coordination and system navigation role:
Acting as a central liaison between clients and service providers, ensuring seamless referral pathways across government, community and specialist services
Partnering with internal clinicians and external stakeholders to deliver a joined-up, multidisciplinary approach to care
Supporting clients and families to navigate complex systems, reducing fragmentation and improving continuity of care
You will also contribute to the broader service delivery model:
Maintaining accurate and compliant client records, care plans and progress notes using clinical systems
Participating in case reviews, team meetings and clinical supervision to uphold best practice and continuous learning
Supporting program development, quality improvement initiatives and service evaluation activities
Contributing to community engagement, outreach and group-based programs where required
This role offers significant scope to influence positive outcomes at both the individual client level and system level, ensuring vulnerable clients receive timely, appropriate and effective support.
What you'll need to succeed
Tertiary qualifications and registration in one of the following: Psychology, Occupational Therapy, Nursing), or Social Work
Strong understanding of Mental Health & Case Management/Care Coordination
What you'll get in return
2-year contract providing stability and meaningful project involvement
Competitive hourly rate of $67.24 – $76.36 + Super, depending on experience
37.5-hour work week, Monday to Friday
Hybrid working model with flexibility available
Centrally located Sydney CBD office near Central Station
Access to ongoing professional development and clinical supervision
The opportunity to work in a role with genuine purpose and measurable impact on people’s lives
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
LHS 297508 #2999653 - David Belcher
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